How do students apply to attend FCWC?
Students create a new account online on the Student App page. The first few pages are for the student to complete on their own. The form will tell you when a parent is needed to complete the rest of the form, including medical information, payment and releases.
I had an account last year. Do I need to create a new one?
Yes, every student needs to create a new account for 2019 using their own personal email address. Our system works differently this year than last, so all students are starting over this year.
What do I do if I never receive a Registration Code email?
If you set up a new account you are then emailed a Registration Code to continue. This is a step to try and verify your email address that you provided for accuracy. Some people are finding emails from our system caught in their spam folders and others aren’t getting them at all. The emails are sending from email@example.com. If you have a problem, please enter code FCWC2019 and once you log back in, reconfirm that the email address you provided is correct.
How is payment made?
Payment would be preferred by check. Just make the check out to “Flower City Work Camp” and submit it to your Youth Leader or other Church Rep once your application has been completed. Payment may also be made by credit/debit card or electronic check online through the application system if desired, but it is not required to complete the application online.
When is payment due?
Students must be paid in full by March 1st in order to secure their place at Camp.
Why doesn’t the multi-student discount show up online for our family?
Our system doesn’t have a way of determining how many students have signed up from the same family, so it charges each student applicant the full Camp Fee of $150. If you pay by check, you can adjust the amount according to the discount schedule when you write it to us. If you pay by credit/debit card or electronic check we will refund you the discount portion after the March 1st payment due date closes. Please email firstname.lastname@example.org with the names of all the children applying from one family in order for the discount to be applied.
I finished the application but didn’t receive a confirmation email – how do I know the application is complete?
An email confirmation will be sent to your email address if your application was completed. If you didn’t receive one, check your spam and junk mail folders. Also check on your dashboard in the application portal and look for the completion bar in the top right hand corner. If you on your account dashboard you will see a bar in the top right hand corner of the screen that will be green and display 100% if complete. If the bar is any another color and shows a value less that 100% then the application is not complete.
Who do we contact if we are stuck or need help?
You may contact our internal “help desk” operator, Ryan, by email here or call him at 585.662.9032. He’s nice.
How awesome will Camp be this year?
Oh, it will be pretty awesome!